Shipping policy

This Shipping Policy sets out the terms and procedures for customers making purchases from www.popcocandyhouse.com.

If you have any questions, please contact our customer service team:

Email: popcocandyhouse@gmail.com
Phone: +91 9567279394

 


 

Shipping Options & Delivery Costs

We offer a variety of shipping options. You will be asked to select a shipping method at checkout, and costs will be displayed before you confirm your order.

 


 

Order Processing Time

  • All orders placed before 2 PM, Monday to Friday, are processed and dispatched the same day.

  • Orders placed after 2 PM will be dispatched the next business day.

  • Orders placed during weekends or public holidays will be dispatched on the next business day.

 


 

Delivery Time

  • Standard shipping within India typically takes 3–6 business days, depending on the destination.

  • Delivery times may vary based on the shipping method selected and the logistics partner.

 


 

Delivery Address & P.O. Boxes

  • Once an order is placed, we are unable to modify the delivery address.

  • We do not ship to P.O. boxes.

 


 

International Orders

For customers outside India:

  • Packages may be subject to import duties and taxes, which are the responsibility of the customer.

  • We recommend checking with your local customs office before placing an order, as these fees can sometimes be significant.

  • Popco Candy House is not responsible for additional customs fees.

 


 

Tracking Your Order

  • Once your order is dispatched, you will receive a confirmation email with tracking information.

  • You can track your package directly on the carrier’s website.

 


 

Returns, Refunds, and Exchanges

  • We want you to be completely happy with your purchase.

Please refer to our Refund & Return Policy for detailed information about returns, refunds, and exchanges